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commonsku is a cloud-based software platform specifically designed for the promotional products industry. It is a comprehensive CRM, order management, and e-commerce solution tailored for promotional products professionals, including distributors and suppliers.

commonsku provides tailored solutions to meet the evolving needs of businesses as they grow:

• Essentials is designed for small distributors, offering core CRM and workflow tools to streamline project and order management. It provides a solid foundation for businesses that have started but want to grow.
• Advanced caters to mid-sized distributors ready to scale. It includes advanced CRM features, detailed reporting, integrations like PromoStandards and accounting tools, and enhanced automation to drive efficiency and growth.
• Enterprise supports larger businesses with complex workflows and teams. It offers the full suite of commonsku’s tools, including custom integrations, enterprise-grade support, and dedicated account management for tailored scalability.

commonsku addresses key challenges for distributors, such as scattered information, overwhelmed teams, and missed opportunities. Unifying various business processes into a single platform, commonsku eliminates the need for re-keying information, reduces order errors, and improves team collaboration, leading to increased efficiency and sales growth.

commonsku enhances supplier-distributor relationships by providing a connected workflow that streamlines communication and order processing. Suppliers can access a network of connected distributors, facilitating better collaboration and more efficient order fulfillment.

commonsku stands apart because it’s purpose-built for the promotional products industry. Unlike generic CRM and project management tools, it combines:

• Industry-specific features: product sourcing, quoting, and order tracking.
• Connected workflow: linking distributors, suppliers, and end-clients on a shared platform for seamless communication.
• Community engagement: offering events, webinars, and collaboration opportunities to foster growth.

commonsku tackles inefficiencies by automating repetitive tasks like data entry, order tracking, and project management. Its connected workflow ensures all stages are seamlessly linked, minimizing errors and preventing missed steps. By centralizing operations, teams can spend less time on administrative work and more time building client relationships and driving sales.

Additionally, commonsku integrates with other apps through Zapier, allowing businesses to automate workflows and share data effortlessly across platforms. This combination of automation and integration ensures smoother processes, greater efficiency, and improved productivity.

commonsku offers several tools to enhance client experiences, including:

• Presentations: Create interactive presentations to impress clients.
• Shops: Provide quick-ordering e-commerce solutions tailored for clients.
• Client Portals: Offer clients a one-stop console for past, current, and future orders.

commonsku provides role-based navigations & dashboards that offer real-time insights into your business. These tools allow you to monitor sales pipelines, track order statuses, and access detailed reports, enabling informed decision-making and proactive management.

commonsku strengthens distributor-supplier relationships by integrating tools and features that streamline communication and operations, including:

• PromoStandards Integration: Easily access supplier data, such as product information, pricing, and order status, directly through the platform.
• Live Inventory Access: View real-time product availability from suppliers to streamline quoting and order processing.
• Order Notifications: Receive updates from suppliers at key stages of the order process, ensuring alignment and transparency.
• Electronic Purchase Orders (ePOs): For Connected+ suppliers, send purchase orders directly through commonsku, reducing manual entry and improving accuracy.

Onboarding with commonsku includes a structured implementation process with hands-on guidance from the customer success team. Resources include:

• Dedicated support: A team to assist with setup, configuration, and training.
• Training sessions: Webinars and live demos tailored to your team’s needs.
• Knowledge base: Access to articles, videos, and FAQs for self-guided learning.

The implementation timeline for commonsku varies depending on the size and complexity of your business. However, with the comprehensive onboarding resources provided, most of our clients can begin utilizing the platform effectively within 4 to 8 weeks.

commonsku provides multiple support options, including a dedicated customer service team, access to commonsku University for self-paced learning, and community events such as webinars to enhance user proficiency.

commonsku University is an online learning platform that offers courses and tutorials to help users become proficient with commonsku’s features. It covers topics ranging from basic navigation to advanced functionalities.

commonsku employs best-in-class security measures, including encryption, regular backups, and secure servers, to protect your data. Compliance with privacy regulations ensures your information is handled securely.

commonsku offers integrations with various accounting, marketing, and operational tools, including QuickBooks, Xero, Avalara, Stripe, Cover Connect, Mailchimp, and HubSpot, to create a powerful and cohesive system. API capabilities also allow for custom integrations (for Enterprise customers only).

commonsku supports growth by:

• Improving efficiency: Save time and reduce errors in daily operations.
• Enhancing collaboration: Align your team and clients on a unified platform.
• Increasing sales opportunities: Gain insights into pipeline performance and client behavior.

commonsku has helped over 850 distributors grow their businesses by an average of 20% annually. You can read all the case studies and testimonials here, highlighting how customers have streamlined operations and achieved significant results.

Yes, commonsku offers ongoing training and skill-building resources through commonsku University, community events, webinars, and a comprehensive blog that provides insights and best practices for continuous learning and development.

You can choose to pay for your licenses monthly or annually. If you make the one-time annual payment, you will receive a 10% discount.

Yes! If you pay for the year upfront, you will receive a 10% discount. Shops fees are excluded from this discount.

No, because our packages are defined by the features available, all commonsku users within your company must be on the same package.

During your contract period, you can upgrade to a higher-tier package (for example, from Essentials to Advanced). However, you cannot downgrade tiers during the contract period. This may only be done when your contract is up for renewal.

You can add users throughout the year. However, you can only downgrade the number of users once your contract is renewed.