TORONTO

ceosummit-logo-gradient

May 20 - 22
2025

ABOUT

Welcome to commonsku’s CEO Summit!

Catherine and I have always loved hosting customers who visit us in Toronto. Over the years, we have enjoyed many visits from customers where we get to know each other better, share our vision for the future as well as get the chance to show off our city.

So we asked ourselves what would happen if we invited 20 executives from our distributor customers to share in a day of learning, collaboration and fun with us and our executive team?

Our goal is to create an event that brings together some of the most successful business people in the industry for a day of learning, best practice sharing, peer learning, high level commonsku roadmap discussion as well as collecting feedback on ways we can continue to drive value for you.

The invitation only event will be led by ourselves and several members of the commonsku executive team.

We can’t wait to see you in Toronto,

Mark and Catherine

m&c

Your Hosts

catherine

Catherine Graham

Co-Founder & CEO
mark

Mark Graham

President & CBO
charlie

Charlie Moscoe

VP of Product Management
aaron

Aaron Kucherawy

VP of Customer Success
erin

Erin Burley

Customer Success Manager
bobby

Bobby Lehew

Chief Content Officer

SCHEDULE

Below is our schedule which includes an awesome mix of peer-led open panel discussions as well as commonsku application topics for leaders. To get a sense of the experience, you can also read highlights from one of our last CEO Summits here!

5:00 - 6:00 PM

5:00 - 6:00 PM

Welcome Cocktails

KŌST

Reservation is under commonsku.

6:30 PM onwards

6:30 PM onwards

Dinner

The Dorset

We'll meet in the Bisha lobby by 6:15pm and walk over together (weather permitting).

All sessions, breakfast and lunch will take place in the Sky Suite of the Bisha Hotel, 43rd floor

8:00 - 9:00 AM

8:00 - 9:00 AM

Breakfast

9:00 - 9:10 AM

9:00 - 9:10 AM

Welcome

catherine
Catherine Graham
mark
Mark Graham

9:10 - 9:30 AM

9:10 - 9:30 AM

Benchmark Survey Results

bobby
Bobby Lehew
To kick off our morning, we’ll share the results from our survey of best practices from those in the room, these insights will help guide our open discussions throughout the day!

9:30 - 10:30 AM

9:30 - 10:30 AM

Enterprise Platform Development Update

charlie
Charlie Moscoe

Charlie Moscoe, commonsku’s Vice President of Product Management, highlights from recent enterprise developments on the commonsku platform and provide a glimpse ahead into commonsku’s immediate and future enterprise roadmap!

10:30 - 11:00 AM

10:30 - 11:00 AM

Break

11:00 - 11:30 AM

11:00 - 11:30 AM

Table Talks: Attracting, growing, retaining top talent

A unique aspect of the CEO Summit is that all attendees are enterprise customers who share similar challenges. Table Talks are small groups that offer peer-to-peer learning and center around the topics you’ve identified as the most important. The first Table Talk focuses on attracting, developing, and retaining top talent. We'll provide the prompts to to facilitate sharing and learning from each other's expertise!

11:30 - 12:00 PM

11:30 - 12:00 PM

Open Panel: Attracting, growing, retaining top talent

After our table talks, we’ll return to one big group and share the best ideas from the small groups. Open Panel Discussions are designed so that everyone in the room benefits from the best ideas.

12:00 - 1:00 PM

12:00 - 1:00 PM

Lunch

1:00 - 1:15 PM

1:00 - 1:15 PM

Beyond the Dashboard: Partnering with a CSM for Enterprise Excellence

aaron
Aaron Kucherawy
erin
Erin Burley

Designed specifically for CEO Summit execs, Aaron Kucherawy, VP of Customer Success, and Erin Burley, Manager of Customer Success and Onboarding, will share insights into the Customer Success Manager (CSM) role and its strategic importance for your business. We’ll explore what the CSM role means and discuss how a CSM can help navigate challenges, identify opportunities, and maximize the overall value your business gains through the commonsku platform. Join Aaron and Erin for a session tailored to the unique needs and goals of enterprise-level clients!

1:15 - 2:15 PM

1:15 - 2:15 PM

Feature Brainstorming – Moonshot Ideas!

charlie
Charlie Moscoe
Led by Charlie Moscoe, this session is an open group discussion on ideas for future development. Bring your wish list, your moonshot ideas, and be ready to talk possibilities!

2:15 - 2:45 PM

2:15 - 2:45 PM

Table Talks: Client experience & operational efficiency

A unique aspect of the CEO Summit is that all attendees are enterprise customers who share similar challenges. Table Talks are small groups that offer peer-to-peer learning and center around the topics you’ve identified as the most important. Our second Table Talk focuses on client experience and operational efficiency. We'll provide the prompts to facilitate sharing and learning from each other's expertise!

2:45 - 3:15 PM

2:45 - 3:15 PM

Open Panel: Client experience & operational efficiency

After our table talks, we’ll return to one big group and share the best ideas from the small groups. Open Panel Discussions are designed so that everyone in the room benefits from the best ideas.

3:15 - 3:45 PM

3:15 - 3:45 PM

Break

3:45 - 4:15 PM

3:45 - 4:15 PM

Q&A / Open Discussion

catherine
Catherine Graham
mark
Mark Graham

To close our day, Mark and Catherine Graham will lead an open discussion and take your questions on the future of commonsku and the platform, and will open the floor to the room’s collective industry leaders to share insights on the most pressing challenges and unique opportunities facing our industry today.

6:15 PM

6:15 PM

Meet in the Bisha Hotel Lobby to go to dinner

6:30 PM onwards

6:30 PM onwards

Closing Dinner

Minami

  • Address: 225 King St W Suite 100
  • Time: 6:30pm

We'll meet in the Bisha lobby by 6:15pm and walk over together (weather permitting).

Everyone departs (no programming)

VENUE

CEO Summit will be hosted at the Bisha Hotel, in the heart of Toronto’s downtown.

80 Blue Jays Way
Toronto, ON


We have arranged for special room rates of $435 CAD/night (approx $305 US/night) + tax.

  • Check-in: May 20
  • Check-out: May 22

This preferred rate applies to an extra night on either side of the room block if you wish to arrive early, stay later in Toronto.

 

FAQ

What is included in the CEO Summit?+

All meals/entertainment/content are covered by commonsku.

Participants cover the cost of their flight to/from Toronto as well as 2 nights hotel.

When should I book my flights to/from Toronto?+

Please arrive before 5pm on May 20, 2025.

You are welcome to depart any time on May 22, 2025.

Travel to Canada+

A valid passport is required to enter Canada.

What is the dress code at CEO Summit?+

Please wear what’s most comfortable for you. We will be inside during the day and will be walking outside to get to the various restaurants during the evenings.

Do I need Canadian currency?+

Not really. You can easily use your credit card in Canada. If you find yourself needing to tip someone, US currency is fine.

What is the weather like in May?+

We will have nice spring weather by the end of April. Temperature is in the 50-60 F range. Bring your spring outerwear as we may be walking outside between venues in the evening.

Getting around Toronto+

Uber or Lyft are your best bets for traveling around the city. The Bisha Hotel is about 30-35 minutes from the main Toronto airport (Pearson).