Your commonsku Onboarding Success Plan

Preparation, implementation, success.
See the first 90 days on commonsku.

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The Onboarding Journey

Purchasing software is both exciting and daunting. You have so many new tools at your disposal... but where do you start?

That's what our customer success team is here for, as they guide you through a custom onboarding journey for your unique setup. They’ll be with you from the beginning and won't stop supporting you until you hit your 1000th sale.

So let’s start at the beginning. Here's what you can expect in the first 90 days with commonsku.


Your First 30 Days

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Starting on the Right Foot

Your First 30 Days

Preparation is the key to success. During the first 30 days on commonsku, you’ll work closely with the success team to ensure you’re prepared for all the orders to come. That includes getting used to dashboards, importing your client list, and completing orders.

30 - 60 Days

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Taking The Next Step

30 - 60 Days

There are so many tools available in commonsku. After you’ve got the basics down, our team will guide you through advanced tools in the platform. The decorator matrix, collaboration requests, and WIP report are a few features that will help you work efficiently and scale.


60 - 90 Days

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Master The Platform

60 - 90 Days

You’ve been live for a few weeks and orders are rolling through. Presentations are constant, your Dashboards are populating, and you’re starting to put through ePOs. Now is when we’ll build Shops and Client portals to take your client's breath away, and put the finishing touches on your system.

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Onboarding complete!

You’re on your way to 20% growth in your first year.

Have questions? Want to add staff to your platform? Our Customer Success Team is accessible in-app through our live chat. We operate Monday through Friday from 9 am - 8 pm EST. Outside of these hours, we have a support email your team can use for emergencies.

What Happens After Onboarding?

Companies who join commonsku benefit not only from great software that dramatically improves their workflow but from ongoing education, events, and peer support.

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Learn Portal

Our education portal for commonsku users with curated content from our blog posts, eBooks, and episodes from our podcast, skucast.

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commonsku University

Become a master of commonsku with our step-by-step video tutorials.

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Join one of our feature webinars to become a pro on the commonsku platform.

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Knowledge Base / Help Articles

Troubleshoot common questions about commonsku and its features.

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commonsku Community

Ask our community of Distributor and Supplier users for commonsku best practices and business advice.

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Educational experiences built to share the most radical ideas that ignite your most ambitious goals.

Begin Your Journey

Join over 800 distributors and 4,000 people who have been onboarded to commonsku.

Learn More